The consumer implications of smart meters
July 2008 | 378 KB

Towards sustainable energy tariffs
July 2008 | 429 KB

Takeaway health: how takeaway restaurants can affect your chances of a healthy diet
July 2008 | 98 KB

Prisoners' phone calls
June 2008 | 281 KB

Putting people into public services: better regulation and inspection
June 2008 | 263 KB

Joint letter to Rt Hon John Hutton MP: Fuel poverty and the Energy Bill
January 2008 | 87 KB

NCC evidence: the contribution of the NHS to reducing health inequalities
January 2008 | 105 KB

Warning: too much information
November 2007 | 141 KB

Customer insight: research commissioned by LGA NCC and IDeA
October 2007 | 370 KB

Warning: too much information can harm
July 2007 | 431 KB

From rhetoric to reality: engaging users in public services
June 2007 | 1 MB

Delivering public services: services users' experiences of the third sector
June 2007 | 314 KB

Unclaimed assets: consumer protection and regulation of dormant accounts
April 2007 | 410 KB

I will if you will: towards sustainable consumption
May 2006 | 731 KB

Home credit: an investigation of the UK home credit market
June 2004 | 421 KB

Expectations of Public Services
February 2003 | 155 KB

Towards a sustainable water charging policy
November 2002 | 244 KB