07 December 2007
Consumer confidence in supermarkets will be hit hard by milk price fix admission
06 December 2007
Make marketing online fairer and more transparent for children, say NCC and Childnet
04 December 2007
Organisations unite to back Nigel Griffiths MP in call for 9pm watershed for junk food adverts
21 November 2007
Government must back help centre for victims of ID theft, says NCC
20 November 2007
New ratings for green energy must address consumer confusion over ‘low carbon’
16 November 2007
Consumers call for an end to rip-off mineral water
14 November 2007
Warning: too much information can harm consumers
07 November 2007
NCC welcomes ‘thumbs up’ to code of practice for car servicing and repair industry
31 October 2007
NCC response to outcome of credit card issuers' Section 75 appeal in the House of Lords
15 October 2007
Green shopping no longer the preserve of wealthy consumers, says NCC
01 October 2007
NCC welcomes government’s review to protect savings
17 September 2007
National Consumer Council calls for 100% reassurance for Northern Rock customers
12 September 2007
‘Wills’ time-bomb must be defused – says NCC
06 September 2007
Younger urban poor hard-hit by Post Office closures
30 August 2007
Better protection urgently needed for UK new-build home buyers – says NCC
15 August 2007
UK holidays are good for the environment but bad for the pocket
07 August 2007
New scheme must banish misleading green energy claims
06 August 2007
‘UK Lost and found’ one-stop shop for dormant account holders - a welcome step
27 July 2007
Consumer complaint as Transformers hits the screen
25 July 2007
NCC response to review of consumer protection regime
19 July 2007
NCC statement on Government’s response to the Cave Review
16 July 2007
New NCC report sheds light on today’s ‘screen kids’
09 July 2007
A green bill of rights
05 July 2007
Consumers to get powerful protection in Consumers, Estate Agents and Redress Bill
04 July 2007
NCC comment on David Cameron’s call today to extend copyright terms for sound recording
03 July 2007
NCC response to the Behrens Review of the Complaints and Disciplinary Processes of the Bar Standards Board
30 June 2007
Current account ‘jungle’ must be put right – says NCC
19 June 2007
Voluntary sector is not the panacea for delivering public services
12 June 2007
NCC welcomes call to help electronics shoppers go green
09 June 2007
NCC welcomes call for rethink on post office closure plans
05 June 2007
NCC's comment on Government's announcement on the regulation and protection of workplace pensions
04 June 2007
NCC response to Ofgem and Energy Savings Trust’s proposals on green tariffs
23 May 2007
UK holiday makers may miss out on cheaper mobile phone calls this summer
23 May 2007
NCC response to Government’s Energy White Paper on the future of UK energy policy
21 May 2007
The UK’s no. 1 consumer gripe: being left hanging on the line
17 May 2007
Government decision must secure post office services for 24 million customers
17 May 2007
Only six weeks to defend local Post Offices
15 May 2007
Customer focus goes hand in hand with job satisfaction, says NCC
08 May 2007
Consumer groups write to government as Bar Council seeks changes to Legal Services Bill
03 May 2007
United front for tougher codes to protect children
26 April 2007
NCC calls on banks to deliver a better deal for customers
11 April 2007
Report calls for effective dormant account regulation and easier ways for people to find lost money
06 April 2007
Consumers get tough new protection from unfair and dishonest lenders
28 March 2007
NCC welcomes government’s financial inclusion strategy to tackle 2 million unbanked
27 March 2007
Urgent action needed to lift millions out of fuel poverty
21 March 2007
NCC response to 2007 budget announcement
20 March 2007
NCC welcomes Ofcom investigation into Pay TV market
19 March 2007
Consumer electronics shoppers face information blackout
16 March 2007
Brown seeks answer to burning question on public health
01 March 2007
NCC demands action on dispute between Virgin Media and BSkyB
23 February 2007
End ‘postcode lottery’ for licensed taxis
22 February 2007
NCC response to Ofcom statement on ‘junk food’ TV adverts to children
19 February 2007
Case for bank fees ‘unproven’ says National Consumer Council
14 February 2007
Match banks’ world-class profits by world-class service, urges National Consumer Council
30 November 2006
NCC's first super complaint delivers 'excellent result' for Britain's 2m home credit customers
24 November 2006
Legal Services Bill sets out new legal landscape, says NCC
18 November 2006
NCC challenges banks with 3-step blueprint for more customer-friendly 'basic' accounts
17 November 2006
Ofcom's plans for junk food TV ads: a missed opportunity to make a huge impact
16 November 2006
MPs' savings and credit report chimes with real needs of low income consumers
14 November 2006
Updated cheque clearing: equal treatment for basic bank accounts especially welcome
13 November 2006
NCC looks forward to a Queen’s Speech that will boost support for consumers
25 October 2006
Frontline staff and service users hold key to better local services
17 October 2006
NCC gives warm welcome to commitment to boost consumer advocacy
29 September 2006
NCC urges fast finish for new car servicing standards code as first milestone is missed
25 September 2006
Legal services proposals good news for consumers, says NCC
22 September 2006
Millions of tenants in the dark about their rights, says NCC
19 September 2006
Letter to The Guardian on childhood happiness
14 September 2006
NCC calls on supermarkets to clean up their act to help shoppers go green
04 September 2006
Stop penalising the poor, energy suppliers urged
01 September 2006
Letter to The Guardian on access to healthy food
25 August 2006
Obesity crisis: new approach is key
18 August 2006
Planned measures on home credit promise a better deal for Britain's two million poorest
25 July 2006
Planned legal services reform must not be put into reverse gear– says NCC
18 July 2006
Government departments are more trustworthy than celebrities
12 July 2006
Victims back one-stop ID theft support centre as NCC unveils shocking flaws in UK system
29 June 2006
Ofcom must re-think on junk food TV ads
26 June 2006
Use social marketing to improve the nation’s health and save money, new report from NCC
21 June 2006
Letter to the Guardian on music file sharing
20 June 2006
New device to pinpoint food poverty
07 June 2006
UK Love/Hate Relationship with Tesco
24 May 2006
Legal scales set to tip in consumers’ favour, says NCC
11 May 2006
Shake-up 'absurd' copyright laws, says NCC
02 May 2006
Why are we waiting? Blueprint for radical action by the public on climate change and
27 April 2006
More affordable home credit could be on the horizon
12 April 2006
Companies branded 'out of touch' by consumers
30 March 2006
Consumer Credit Act 2006 comes into force
29 March 2006
An end to garage rip-offs on the cards
28 March 2006
Ofcom must be tougher on junk food TV advertising to children
24 March 2006
NCC urges Ofcom to take tough line on 'junk food' TV adverts to kids
17 March 2006
Consumer creativity key to successful business innovation.
13 March 2006
Ban on 'product placement' in TV programmes must stay, says NCC
09 March 2006
NCC urges food industry to play ball on traffic light labelling
07 March 2006
Zest for life key for health of older people, says report
07 March 2006
NCC disappointed at Competition Commission’s remedies on store cards
23 February 2006
DTI press release: New Chair appointed to the National Consumer Council
23 February 2006
New Chairman of the NCC announced
16 February 2006
Consumers must not be left alone to survive Kafka-esque ID theft nightmares
06 February 2006
The Stupid Company - nightmare customer service 'slashes profits and damages economy'
30 January 2006
3 million to face Chip & PIN misery in Valentine's Day mayhem
25 January 2006
NCC welcomes steps to strengthen and streamline consumer advocacy
16 January 2006
NCC calls for new laws to protect consumer rights to digital content
16 January 2006
Update Sunday shopping laws so they are fit for 21st century, says NCC
21 December 2005
NCC response to Competition Commission statement on store cards
21 December 2005
NCC welcomes faster system for electronic payments
14 December 2005
Consumer power on the rise: 50% more people switch suppliers
02 December 2005
Plans to harness unclaimed bank account cash must give guarantees to consumers
25 November 2005
Supermarket giants push twice as many unhealthy foods as fruit and veg
16 November 2005
Traffic light food labelling will help busy shoppers make healthier choices, says NCC
14 November 2005
Almost 30 million adults have improved their diets and lifestyle in the past year
12 November 2005
NCC backs Nationwide's campaign for free withdrawals at cash machines
09 November 2005
From civil weddings to Sunday shopping – NCC calls for more intelligent debate on red tape
03 November 2005
Letter to The Guardian on paying to be poor
31 October 2005
NCC welcomes crackdown on silent calls
27 October 2005
NCC encouraged by competition watchdog’s consumer-focused approach on home credit
17 October 2005
Big welcome for consumer-focused blueprint for the future of legal services
14 October 2005
NCC welcomes plans for once-in-a-generation shake up in UK consumer protection regime
05 October 2005
The NCC warns Brussels to stop treating music-sharing consumers like criminals
04 October 2005
New mobile phone website: a welcome step for travellers, says NCC
15 September 2005
Digital switchover assistance scheme could leave vulnerable consumers out in the cold
15 September 2005
Wider powers for consumer groups could help tackle unfair EU prices, says NCC
15 September 2005
NCC comment on the launch of Cashplus, Mastercard's pre-pay debit card
06 September 2005
Thumbs up for OFT MasterCard ruling
05 September 2005
Passion for public services must be harnessed for reform
05 September 2005
Letter to Guardian re: Hurricane Katrina
01 September 2005
Daily Telegraph on mobile phones
23 August 2005
Basic bank accounts fail to change behaviour of the poorest who still choose high cost credit
18 August 2005
'Canny consumers' lead the green way as oil and water prices soar
17 August 2005
Letter to the Guardian on compulsory water metering
11 August 2005
Letter to the Financial Times on banks' customer service
11 August 2005
Letter to the Independent on the impact of higher oil prices
04 August 2005
Interest-free Social Fund loan revamp: a step in the right direction
22 July 2005
Government misses opportunity to reform 'fuel direct' scheme to help tackle fuel poverty
19 July 2005
Government must ensure that poorer communities have free access to ATMs
14 July 2005
Public fears loss of privacy in the UK's emerging surveillance society
08 July 2005
Children call for controls on marketing and action on rip-offs in landmark Shopping Generation study
06 July 2005
NCC and Staffordshire help break vicious cycle of poverty, poor diet and ill-health
30 June 2005
BT’s tariff pushes almost all the right buttons
23 June 2005
Better consumer information and mis-selling protection is vital as BT faces competition
22 June 2005
Letter to Tony Blair on G8 and Africa
21 June 2005
Letter to the Financial Times on direct marketing
22 December 2004
Teen shoppers fear ‘rip-off’ sales
20 December 2004
NCC celebrates another successful year as UK consumer champion
20 December 2004
Official scrutiny of home credit industry: welcome news for Britain’s 2m poorest
15 December 2004
Don’t sweep Clementi under the carpet - shake up in legal services is urgent, says NCC
13 December 2004
Pensions taskforce: a positive contribution to the urgent pensions debate
13 December 2004
NHS Supports NCC's Rating Retailers Report
13 December 2004
NCC puts supermarket giants to the test on healthy eating
02 December 2004
NCC welcomes ‘significant and promising’ steps to extend financial inclusion
01 December 2004
NCC warns on upcoming water price decision: a wolf in sheep’s clothing for many households
26 November 2004
Shopping addicts already hooked by the age of ten – warns NCC
25 November 2004
Major step forward for traffic light labelling
23 November 2004
New credit laws must deliver on three key areas
22 November 2004
Ofcom’s measures a welcome step for consumer protection
19 November 2004
Name and shame banks that fall down on basic ‘no frills’ accounts, urges NCC
16 November 2004
Public health plans on food ads and labelling are great start in defusing obesity time bomb
12 November 2004
Court judgement on credit cards backward step for consumer protection
11 November 2004
Banking industry must deliver on better promotion of basic bank accounts
02 November 2004
Flat fee for green goods not the answer
29 October 2004
Outline strategy offers backbone for improved consumer protection
28 October 2004
The NCC: standing up for UK consumers
27 October 2004
Public says banks and credit card companies deserve Halloween ‘trick’ for worst service
26 October 2004
Banking Code must enforce tough measures on lenders
20 October 2004
Translating words into action for better public services: NCC tackles the realities
20 October 2004
Letter to The Guardian on basic banks for filing and posting up
19 October 2004
Share full credit information to avoid irresponsible lending, says NCC
12 October 2004
Pensions Commission ignores ‘trust gap’, warns NCC
04 October 2004
Post Office consultation must be sharpened-up – says NCC
30 September 2004
Ombudsman, not courts, should have last word in settling financial disputes
29 September 2004
SHIP home reversion code: a breath of fresh air
29 September 2004
Letter to the Independent on basic bank accounts
24 September 2004
Letter to the Guardian on ATM charges
15 September 2004
Why do the poor pay more? NCC embarks on ambitious plan to tackle double disadvantage
10 September 2004
OFT verdict on home credit: two million set to benefit
26 August 2004
Rejection of interest rate limit must spark action on more affordable credit choices
18 August 2004
Letter to the Independent on irresponsible lending practices
18 August 2004
NCC welcomes new dispute system for credit problems
13 August 2004
Letter to the Guardian on 'chip and pin' technology
13 August 2004
Letter to the Guardian on 'chip and pin' technology
13 August 2004
Letter to the Financial Times on sustainable energy
13 August 2004
Post Office® Launches Saving Stamps
12 August 2004
National Consumer Council appoints Deputy Chief Executive
12 August 2004
National Consumer Council appoints Deputy Chief Executive
11 August 2004
Letter to the Financial Times on sustainable energy
11 August 2004
Letter to the Indepenedent on easy access to credit
05 August 2004
Safety net needed to help with water bills
04 August 2004
Boost ‘health literacy’ to tackle health inequalities, says NCC
04 August 2004
Ofwat must come clean over price rises – says NCC
28 July 2004
NCC urges credit caution
23 July 2004
Leading pressure groups launch initiative to put users at the heart of public service reform
22 July 2004
NCC says Ofcom research supports stricter controls on TV food ads to children
21 July 2004
Dealing with problem debt: NCC welcomes government action plan
15 July 2004
Sir John Krebs, Food Standards Agency chairman, to stand down in April 2005
14 July 2004
Big welcome for government plans to make everyone a ‘super-consumer’
01 July 2004
Boost ‘health literacy’ to tackle health inequalities, says NCC
28 June 2004
Forecast hikes in NHS dental charges must be challenged, says NCC
21 June 2004
OFT review of credit advertising
17 June 2004
Higher stakeholder charges: a fair price to pay for consumer protection?
15 June 2004
The NCC calls for full control of advertising ‘junk foods’ to children
14 June 2004
The NCC lodges super-complaint on home credit and calls for more low-income credit choices
09 June 2004
New rules for lenders: one step forward, but two steps back
01 June 2004
Ofcom's decision on mobile call termination charges
27 May 2004
Thumbs up for first staging post on long-haul journey to financial capability
27 May 2004
Obesity: tough action must come from the top
27 May 2004
The OFT's consumer store card campaign
21 May 2004
Consumers' interests need representation
12 May 2004
Doorstep selling report: a welcome breath of fresh air
12 May 2004
Big questions on OTC statins
11 May 2004
Big brother: coming to a shop near you?
10 May 2004
Home reversions: government must deliver soon
10 May 2004
The NCC has no links with US debt agency
06 May 2004
Obesity time bomb: where’s the action?
06 May 2004
4.25 per cent is writing on the wall for credit binge
22 April 2004
Time to stop sentencing people to a life of debt – says NCC
21 April 2004
Taking the pain out of going green
19 April 2004
Get personal! The answer to public service reform?
01 April 2004
Regulation of Home Reversion schemes - letter to The Times
24 March 2004
The NCC raises a toast to Coca Cola’s decison
18 March 2004
NCC’s comment on OFT investigation into store cards
11 March 2004
Review of help with water bills is welcome but must deliver within the year, says NCC
09 March 2004
Beckett’s GM green light puts cart before horse
05 March 2004
An Open Letter to Tony Blair on the Commercial Growing of GM Crops in the UK
02 March 2004
Pensions Bill must trigger bigger shake-up in retirement prospects for all
14 February 2004
Home reversions: the next mis-selling disaster?
10 February 2004
Troubled waters - letter to Independent on Sunday
03 February 2004
Boost to informed pension choice deserves fast-track treatment and more cash
02 February 2004
UK's £1.6bn store card swindle
30 January 2004
Radio Frequency ID - smart tag or spy chip?
27 January 2004
Cuts to water clean-up won’t tackle bill problem
21 January 2004
Fresh thinking vital to restore confidence in saving for retirement
21 January 2004
New regulator, Ofcom, puts first foot wrong