Please note: The National Consumer Council's role is to promote the interests of consumers through research, supporting consumer representatives and working with decision-makers to campaign for change. We have no statutory powers and do not give advice, nor intervene in individual cases or consumer complaints against providers of goods and services.
If you have a consumer problem, please visit the Consumer Direct site.
By e-mail:
General enquiries: info@ncc.org.uk
Press enquiries: press@ncc.org.uk
Publications enquiries: pubs@ncc.org.uk
Postal address:
National Consumer Council
20 Grosvenor Gardens
London SW1W 0DH
United Kingdom
Telephone and fax:
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020 7730 3469![]()
Fax: 020 7730 0191
Minicom: ![]()

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020 7730 3469![]()
How to find us:
Click here for a map.
The nearest bus, rail and underground stations are at Victoria.
11 July 2008
Leading takeaway chains do ‘burger all’ to help customers make healthier choices, says NCC
07 July 2008
More than one in six of UK’s working population ‘forgotten’, according to new NCC research
24 June 2008
An investigation into the market for telephone calls from prisons
11 June 2008
Compensation when businesses act unfairly
30 June 2008
Collective redress: justice for all or free-for-all?
(63 KB)
26 June 2008
Improving outcomes for people through performance, collaboration, innovation
(76 KB)
18 June 2008
Co-production: working together to build stronger communities
(80 KB)
10 June 2008
Putting passengers at the heart of transport services
(258 KB)