In October 2008, NCC will merge with Postwatch and energywatch to form a new, enhanced consumer representation and advocacy body. The new organisation, which will operate on a statutory footing, is being created as part of the Consumers, Estate Agents and Redress Act 2007.
The Act also provides for the establishment of new consumer redress schemes in the gas, electricity and postal services markets. This will improve consumers’ access to out-of-court resolutions in the case of complaints with their service providers.

Appointments

The Department for Business and Regulatory Reform (BERR) has appointed to the following posts:

Lord Larry Whitty – NCC Chair
Ed Mayo – NCC Chief Executive
Douglas Sinclair - Chair of the new Scottish Consumer Council
Vivienne Sugar - Chair of the new Welsh Consumer Council

The following Members have also been appointed to the new National Consumer Council: Sharon Darcy; Roger Darlington; Christine Farnish; Ed Gallagher; Sukhvinder Kaur-Stubbs; Dame Suzi Leather; Stephen Locke; Enid Rowlands; Anna Walker